Our Store

Address

15 Merchant Court
Hedley Way
North Seaton Ind Est
Ashington
Northumberland
NE63 0YH

Opening Hours

Tuesday to Friday 09:30 - 17:00

Saturday 09:00 - 16:00

Sunday & Monday - CLOSED

Our products explained.

Samples.

We often get asked about samples. What they are, if they are the same as normal products or if they are just one-off test items. As samples represent a large portion of our product offering at Mountain Kit, here is a short story of a sample's journey to the shop floor.

In reality even before a sample has been made, there have been a few stages of production. Firstly, prototypes are created to initially assess the fit and style of the garment. These are what bring the designers' drawings to life and are a general approximation of what the finished product will be. As the design and development team work through the prototypes, the fit is tweaked by trying them on real people and reporting back to the factories.

Once happy with the fit of the final prototype, the product goes into pre-production where it is subjected to real-life wear and wash tests and to determine if the fabrics, features and trim all work well together and are suitable for the type of garment it is. This is the first stage where the product is made in the correct fabric and gives testers a chance to feed back on durability as well as potential alterations to features and trim such as zip type and the style of draw-cords, poppers etc.

Once the feedback has been received and implemented and it is decided that the product works, fits well into the range and will be popular with retail buyers and customers alike, a new revised sample is produced with fabrics, features, fit and trim that will go into the finished product. If all is good with this version, it will become the basis for a run of sales samples to be produced so that reps can present the product to distributors and retail buyers.

These sales samples are what we get to sell at Mountain Kit. They are usually made in a couple of sizes and in each colourway that will go in to the range. Very occasionally there are slight changes in trim or fit based on additional feedback from the buyers but for the most part, a sales sample will be exactly as the production version ends up.

Even more occasionally, a rep my have worn a sample during a presentation. Please bare this in mind when purchasing and if you have any questions, please contact us. We try to make sure that everything that is sold, is in great condition but due to the amount of products that come through the store, we are unable to double check every single product.

Sales samples are what our original store was set up to sell and are still a mainstay of our stock. Although they do not always come in all sizes, they are one of the reasons we can bring you great prices and styles that you may never see in other Montane retailers. Our sales samples typically sell for between 30%-60% off the RRP and come with a 60 day guarantee.

SMU Products.

SMU (Special Make Up) products are usually made once or twice a year. They are for the most part based on existing Montane styles but made in fabrics and/or colours that the original product did not come in.

SMU products come with a 'reasonable lifetime of the garment' warranty against manufacturing defects.

Full details of each SMU are on the product pages. If you would like to know more, please feel free to contact us for further information.

Official Montane Repairs

As part of Montane's environmental and re-use/recycle programme, we also offer Official Montane Repaired products for at least 50% discount off the RRP.

Clearance

Clearance or 'end of line' products usually come into us in a range of sizes and colours and are discounted to between 25% and 40% off RRP. They come with Montane's standard guarantee which covers faults in workmanship and materials for the reasonable life of the product.

Facilities

There is ample free parking directly outside the store. There is a dedicated disabled parking bay right next to the door and no steps into the shop. In-store there are two fitting rooms with chairs.
Unfortunately after several incidents, we have had to take the decision to not allow dogs into the shop. We thank you for your understanding.
There are no customer toilets in these premises.